Low bandwidth could lead to some difficulties with the Prism Connect authentication. In this case, we would recommend to perform authentication via SSH protocol.
Before you begin, please ensure that steps 1-14 are completed from this article and that SSH client PuTTY is installed (only for Windows OS).
1. Connect to a camera:
a) Windows OS: Start up PuTTY app and enter the camera IP:
b) macOS: Open standard "Terminal" application and enter ssh -l root -p 22 <camera IP>
2. Go to "tmp" folder: cd /tmp/
3. Download Prism Connect package: curl -k -L -o prism-connect-axis-s2l-2.10.0.gz https://app.prism.com/download/axis-s2l/2.10.0/
3. Extract Prism Connect package: tar -zxvf /tmp/prism-connect-axis-s2l-2.10.0.gz prism -C /root/sd
4. Authenticate: export LD_LIBRARY_PATH=/root/sd/prism/lib
5. Go to "prism" dir : cd /root/sd/prism
6. Enter the token: ./prismsetup --password <TOKEN> --config /root/sd/prism/prismconnect.conf --server `cat /usr/local/packages/prismconnect/info/server`
7. Reboot the camera: reboot
8. Authentication has been successfully completed!
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